Green Choices: Consumer Behavior on E-Grocery Platforms for Agricultural Products in Indonesia

Mochammad Fahlevi, Dimvy Rusefani Asetya, Mochamad Dandi, Rifqi Aqil Asyrof, Sahara Putri Dahlan, Olivia Putri Dahlan

Abstract

This study investigates consumer behavior towards e-grocery platforms for agricultural products and analyzes how environmental concern, consumer awareness, and health consciousness impact willingness to buy while evaluating the effect of social influences. Using a random sampling approach, we engaged 321 e-grocery users, ensuring a representative and bias-minimized sample. Data were collected through an online survey distributed on digital platforms with an impressive participation rate of 93%. The survey focused on attitudes, preferences, and behaviors related to e-grocery platforms for shopping for agricultural products. Partial least squares structural equation modelling (PLS-SEM) was applied to explore the relationships between variables. The findings revealed that environmental concerns and health consciousness significantly influence consumers’ willingness to buy, mediated by enhanced consumer awareness. Surprisingly, social influence had no substantial effect on purchase intention. This study enriches the discourse on digital consumer behavior by emphasizing the need for sustainable and health-oriented shopping practices in Indonesia.

 

Keywords: willingness to buy; e-grocery; environmental concern; consumer awareness; health consciousness

 

DOI:10.62321/issn.1000-1298.2024.07.02


 

Download Full Text:

PDF


References


GEE I M, HEARD B R, WEBBER M E, et al. The future of food: environmental lessons from e-commerce. Environmental Science & Technology, 2020, 54(23), 14776–14784.

FAHLEVI M, HASAN F, ISLAM M R. Exploring consumer attitudes and purchase intentions: unraveling key influencers in China’s green agricultural products market. Corporate and Business Strategy Review, 2023, 4(3), 74–87.

AGATZ N A H, FLEISCHMANN M, VAN NUNEN J A E E. E-fulfillment and multi-channel distribution – a review. European Journal of Operational Research, 2008, 187(2), 339–356.

OGAWARA S, CHEN J C H, ZHANG Q. Internet grocery business in Japan: current business models and future trends. Industrial Management & Data Systems, 2003, 103(9), 727–735.

MASKUROH N, FAHLEVI M, IRMA D, et al. Social media as a bridge to e-commerce adoption in Indonesia: a research framework for repurchase intention. International Journal of Data and Network Science, 2022, 6(1), 107–114.

ZUHROH D, JERMIAS J, RATNASARI S L, et al. The role of GoJek and Grab sharing economy platforms and management accounting systems usage on performance of MSMEs during Covid-19 pandemic: evidence from Indonesia. Uncertain Supply Chain Management, 2024, 12(1), 249–262.

SASKIA S, MAREÏ N, BLANQUART C. Innovations in e-grocery and logistics solutions for cities. Transportation Research Procedia, 2016, 12, 825–835.

KANG C, MOON J, KIM T, et al. Why consumers go to online grocery: comparing vegetables with grains. In: Proceedings of the 2016 49th Hawaii International Conference on System Sciences, 5–8 January 2016; IEEE, 2016: 3604–3613. https://doi.org/10.1109/HICSS.2016.450

ROSSOLOV O, SUSILO Y O. Are consumers ready to pay extra for crowd-shipping e-groceries and why? A hybrid choice analysis for developing economies. arXiv, 2023. https://doi.org/10.48550/arXiv.2303.07044

GOETHALS F, LECLERCQ-VANDELANNOITTE A, TÜTÜNCÜ Y. French consumers’ perceptions of the unattended delivery model for e-grocery retailing. Journal of Retailing and Consumer Services, 2012, 19(1), 133–139.

MORGANOSKY M A, CUDE B J. Consumer response to online grocery shopping. International Journal of Retail & Distribution Management, 2000, 28(1), 17–26.

WARGANEGARA D L, BABOLIAN HENDIJANI R. Factors that drive actual purchasing of groceries through e-commerce platforms during COVID-19 in Indonesia. Sustainability, 2022, 14(6), 3235.

GEETHA E, SHETTY A D. E-commerce industry significant factor for the growth of Indian economy. Asian Journal of Research in Social Sciences and Humanities, 2017, 7(4), 177–183.

KHOSLA M, KUMAR H. Growth of e-commerce in India: an analytical review of literature. IOSR Journal of Business and Management, 2017, 19(6), 91–95.

HOOD N, URQUHART R, NEWING A, et al. Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain. Journal of Retailing and Consumer Services, 2020, 55, 102076.

SULEMAN D, SUYOTO Y T, PRASETIO T. How brand ambassador and trust on consumer purchase decisions of fashion products in the digital era. Journal of Economics and Business Letters, 2022, 2(4), 10–13.

PRASETYA P, WIDYANTI W, ROSDIANA R, et al. Optimization of digital marketing strategy through e-commerce is increasing SME sales Batik Cikadu, Tanjung Lesung, Pandeglang. Priviet Social Sciences Journal, 2022, 2(3), 6–9.

BUDI W, RAHMAWATI I, EKHSAN M. English pronunciation online learning as an effort to optimize the learning process in the COVID-19 pandemic situation. Central Community Development Journal, 2021, 1(2), 14–17.

MUNSON J, TIROPANIS T, LOWE M. Online grocery shopping: identifying change in consumption practices. In: KOMPATSIARIS I, CAVE J, SATSIOU A, et al. (eds.) Internet science. INSCI 2017. Lecture notes in computer science(). Cham: Springer International Publishing, 2017, Volume 10673: 192–211.

KAUR J, KAUR P D. CE-GMS: a cloud IoT-enabled grocery management system. Electronic Commerce Research and Applications, 2018, 28, 63–72.

BAUEROVÁ R, KLEPEK M. Technology acceptance as a determinant of online grocery shopping adoption. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 2018, 66(3), 737–746.

SINGH P, GUPTA M, KUMAR A, et al. E-grocery retailing mobile application: discerning determinants of repatronage intentions in an emerging economy. International Journal of Human–Computer Interaction, 2021, 37(19), 1783–1798.

HANSEN T, JENSEN J M, SOLGAARD H S. Consumer online grocery buying intention: a TRA versus TPB approach. Copenhagen Business School, 2003. https://research-api.cbs.dk/ws/portalfiles/portal/58960405/6651.pdf

LIM H, DUBINSKY A J. The theory of planned behavior in e-commerce: making a case for interdependencies between salient beliefs. Psychology and Marketing, 2005, 22(10), 833–855.

RAMUS K, ASGER NIELSEN N. Online grocery retailing: what do consumers think? Internet Research, 2005, 15(3), 335–352.

SUTISNA F, HANDRA T. Theory of planned behavior influences online shopping behavior. APTISI Transactions on Management, 2022, 6(1), 52–61.

AHMED N, LI C, KHAN A, et al. Purchase intention toward organic food among young consumers using theory of planned behavior: role of environmental concerns and environmental awareness. Journal of Environmental Planning and Management, 2021, 64(5), 796–822.

SHANAWI ABDULSAHIB J, ENEIZAN B, SALMAN ALABBOODI A. Environmental concern, health consciousness and purchase intention of green products: an application of extended theory of planned behavior. The Journal of Social Sciences Research, 2019(54), 1203–1215.

HAIR J F, HULT G T M, RINGLE C M, et al. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd ed. Thousand Oaks, CA: Sage, 2017.

SARSTEDT M, RINGLE C M, HAIR J F. Partial least squares structural equation modeling. In: HOMBURG C, KLARMANN M, VOMBERG A. (eds.) Handbook of market research. Cham: Springer International Publishing, 2017: 1–40.

RINGLE C M, SARSTEDT M, MITCHELL R, et al. Partial least squares structural equation modeling in HRM research. The International Journal of Human Resource Management, 2020, 31(12), 1617–1643.

HAIR J F, RISHER J J, SARSTEDT M, et al. When to use and how to report the results of PLS-SEM. European Business Review, 2019, 31(1), 2–24.

SAUNDERS M N, LEWIS P, THORNHILL A. Research methods for business students. 5th ed. London: Prentice Hall, 2009.

LIND D A, MARCHAL W G, WATHEN S A. Statistical techniques in business & economics. 17th ed. New York: McGraw Hill Education, 2018.

SEKARAN U, BOUGIE R. Research methods for business: a skill building approach. New York: John Wiley & Sons, 2016.


Refbacks

  • There are currently no refbacks.